Sunday, 24 September 2017

How to turn an unhappy customer into a satisfied customer

Recently I went out for dinner. The entrees were delicious (salt and pepper squid, anyone?), the mains were average (my pork belly was all fat and no crunch), and the dessert (croissant bread and butter pudding with caramel sauce) was to die for.

from
http://www.stuff.co.nz/life-style/food-wine/96991625/How-to-turn-an-unhappy-customer-into-a-satisfied-customer

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