Phil Rumble thought he had booked a rental car for $48.50 a day for a trip with his partner to Hawke's Bay.
But when they went to pick up the vehicle, they discovered that price was just the beginning.
There was another $30 a day for airport parking fees, another 15 per cent for GST and they would have to pay $40 each day if they wanted an insurance policy with no excess.
When they opted to skip the fee and stick with the $3500 excess, Rumble was warned that if there were scratches on the car when it was returned to Hertz, he would be expected to pay.
from
http://www.stuff.co.nz/business/95858834/Customers-upset-at-on-the-nose-added-fees-for-rental-cars
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