New Zealanders are discovering the hard way that just because something is traumatic, it does not mean their trauma insurance policies will pay out.
Trauma insurance is a type of cover that pays a lump sum when someone is diagnosed with a severe illness or suffers a serious accident.
Each policy will have a different range of conditions it covers but it is usual for things such as heart attacks, serious cancer, stroke, injuries resulting in paralysis or blindness and burns to be included.
​It is often sold as ideal protection for customers who need to cover extra costs if they become seriously ill.
from
http://www.stuff.co.nz/business/money/93946188/Sorry-thats-not-traumatic-enough-ombudsman-warns-of-confusion-over-insurance
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